I received a voicemail today from an apparent nearby neighbor to my new Gest Ranch listing at 1934 Limetree Lane in Mountain View .
Here’s the transcript of the voicemail…
“This is not Gest Ranch, it is not Blossom Valley. You need to learn the area, you also need to learn how to prepare a home and how to write it up. This is appalling that in the best neighborhood of Mountain View you would write it up like this. I am astonished and I will make sure that none of the people I know will ever use you.”
The caller didn’t leave a call back number or name.
I must say I was pretty hurt by this voicemail. As most of your know my background , I take my job as a real estate professional very seriously, try to do the best that I can, and do what I can to provide Silicon Valley with a real estate company with a holistic approach to serving clients and “paying it forward” back to the community. Reputation is everything and having a woman feel this angry towards me and my services is quite upsetting.
My first reaction was to feel defensive. I wanted to give the seller a “piece of my mind” and let her know that she was the one with her facts wrong. Looking at the Santa Clara County title reports, 1934 Limetree Lane is listed in the Gest Ranch neighborhood. County title reports are not always correct, but they area usually a good reference point for real estate agents.
As for the Blossom Valley neighborhood, this neighborhood is comprised of four neighborhoods (Springer Meadows, Varsity Park, Blossom Valley Estates and Gest Ranch) fitted together on either side of Cuesta between Springer and Miramonte Avenues.
As I started to take into consideration a few more things about the angry caller’s tone in the voicemail, I came to a realization that it doesn’t matter if I was right or wrong, she was going to think the way she did and there’s nothing that I can do to stop that. The is the first hateful voicemail I’ve gotten my entire real estate career and I must say that regardless of it’s validity, this type of call sucks. I hope I won’t ever have to hear another one of these for awhile.
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September 17th, 2008 at 11:01 am
Alex, you’re a good man. As you connect and develop relationships with more people, it is inevitable you’re going to meet a disgruntled hater. It’s part of the professional services territory.
Just know that you’re in the right and that your clients support you 100%.
God bless, bro.
September 18th, 2008 at 12:43 pm
Thanks ML.
After some more research, I’ve determined that the voicemail was left by a competitor posing as a neighbor. They seem to not be happy with Rainmaker Properties entering into “their” territory.
Thanks again for your comment. It’s through the support of clients like you that make me look forward to serve people every day.